Shipping and Delivery Policy
Last updated on Jul 2nd 2023
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies (Shiprocket) and /or speed post only. Orders are shipped within 6-8 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. INB FOOD PRODUCTS PRIVATE LIMITED is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 6-8 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on or inbfoods@gmail.com
How the delivery charge is calculated for multiple units and some products
The shipping charge is based on the weight of the product. For multiple products ordered from the same category the programe adds up the weight of all the units ordered and charges a single delivery fee.
Thus, a customer who orders three goods weighing 200gms, 250gms and 400gms is charged a single delivery fee of a consignment weighing more than 500gms but less than one kg. The customer is not charged for three different consignments weighing less than 500gms each. Thus the customer will pay a delivery fee of Rs 85 for ordering the three goods as a single order instead of Rs 142 if he orders them separately.
However, the delivery fee is calculated separately when a customer orders different products. Thus, if a customer orders a Nmakeen and Sweets he will pay separate delivery charges for each product. This is because the products are being sourced and shipped from different cities.
The minimum weight taken into account is 250gms (only for documents) for domestic shipments and 500gms for international shipments. There is a parcel surcharge applicable for the consignments other than documents irrespective of weight of the shipments in case of international deliveries.
The weight of the product has been built in into the delivery charge of each product. This will automatically be added to the product cost at the payment stage. The delivery cost of a consignment weighing 3 Kg to be shipped within India will be = INR 165.
The delivery charge is arrived at by multiplying the weight of the product with the slab rate. Thus, the delivery cost of a consignment weighing 3 Kg to USA will be (789+(5*213)) = INR 1854.
BO Clause
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.